|
Find
out how companies are using Commerce Server to develop
solutions that meet their business needs. To view
additional case studies by product, technology,
industry, or business solution, use the
Microsoft Case Study Finder
or E-mail
info@primedynamics.net.
Chartered Institute
of Library and Information Professionals
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• |
Library Institute Creates
21st-Century Web Site for New
Generation of Industry Professionals
The Chartered Institute of Library
and Information Professionals (CILIP),
the leading organisation in the
United Kingdom for librarians and
information specialists, wanted a
Web site that would integrate with
its back-end membership database.
Working with cScape Strategic
Internet Services, a Microsoft® Gold
Certified Partner and leading Web
development agency, CILIP
re-designed its Web site, migrated
to Microsoft Content Management
Server 2002, and integrated the
subscription database. For the first
time it is giving external CILIP
branches and internal departments
the opportunity to manage their own
content. Web pages which previously
took a week to prepare are now done
in minutes. The solution includes
advanced personalisation and
registration for CILIP members
through the implementation of
Microsoft BizTalk® Server 2004. The
Web site is now at the heart of
every activity CILIP undertakes and
is helping the organisation to
recruit and retain members.
Published: March 16, 2006 |
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Maximum Impact, Inc.
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• |
Microsoft CRM Helps Maximum Impact
Achieve Maximum Business Success
Maximum Impact, Inc., based in
Atlanta, Georgia, USA, provides
values-based leadership training to
a wide range of clients via books,
videos, CDs, live seminars,
satellite-based events, and more.
With the company's revenue and
client base expected to increase
dramatically in the next few years,
the time had come for Maximum Impact
to replace its previous customer
relationship management system. The
company chose Microsoft CRM (now
part of Microsoft Dynamics™), which
is paying off with easier
administration, increased access to
information, and greater employee
satisfaction.
Published: March 9, 2006 |
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Wortmann AG
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• |
German Wholesaler Improves
Distribution Network with Integrated
Online Partner Portal
Wortmann AG manufactures and sells
computer products through retail
outlets across Germany. A growing
distribution network threatened the
personal partner relationships that
characterized Wortmann’s business
strategy. The company deployed a
Microsoft® Integrated Portal
Technologies solution based on
Microsoft Windows Server System™,
including Microsoft Commerce Server
2002, which integrates with the
Microsoft Business Solutions–Navision®
system (now part of Microsoft
Dynamics™). The portal solution
delivers customized information to
partners in real time, helping
Wortmann to develop partner-based,
targeted marketing. Retail partners
can order product online, saving
Wortmann approximately €29,400
(U.S.$35,000) per month in
processing costs. Seamless
integration between the portal and
Microsoft Navision reduces catalogue
production and online product
updates, saving an estimated
additional €5,625 (U.S.$6,700) every
month.
Published: February 27, 2006
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McGraw-Hill
Construction
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• |
Venerable Publisher Undertakes a
Sweeping Rebranding Effort
In August 2003, MHC launched its
Construction.com site—known
internally as “the Network.” It is
built on Microsoft technology,
including Microsoft Commerce Server
2002 (part of Microsoft Windows
Server System™ integrated server
software), the Microsoft Visual
Studio® development system,
Microsoft Passport Network, and Web
services. “The delivery mechanism is
the Network, and the Network is
powered by .NET technology,”
explains Brian Tonry, Vice President
of Product Development at MHC.
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Published: February 22, 2006
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Iskratel
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• |
Portals Help Iskratel Realize Its
Business Goals
Iskratel is a leading Slovenian
provider of telecommunications
equipment with a strong
international presence. Iskratel is
aware of the importance of an
efficient company-wide content
management system. At the same time,
Iskratel faced the challenges of
using portals to support business
and lowering the costs of
maintenance and systems management.
Iskratel designed its new solution
on a unified Microsoft platform,
based on Microsoft® Content
Management Server 2002, Microsoft
Office SharePoint® Portal Server
2003, Microsoft Windows® SharePoint
Services, and Microsoft Commerce
Server 2002. These products and
services provide comprehensive
support for various content
publishing and editing processes,
information and document
aggregation, and collaboration. The
new portals also provide a unified
and user-friendly experience and
support for business processes.
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Tommy Hilfiger
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• |
Tommy Hilfiger Delivers Full-Scale
Online Retail Presence in Less Than
Six Months
After a year of attempting to
develop an online retail presence
using Linux, Tommy Hilfiger had made
little progress. The company had six
months to complete the project and,
beyond that, had to address a set of
legacy applications that no longer
met its needs. Working with Cactus
Commerce and Columbus IT, Tommy
Hilfiger met both goals by
standardizing on Microsoft®
software, including Microsoft
Windows Server System™ for the Web
site and Microsoft Business
Solutions–Axapta® (now part of
Microsoft Dynamics™) for global
enterprise resource planning. With
its new solution, Tommy Hilfiger
gains a unified information
infrastructure that extends from the
company’s online presence to its
global retail and wholesale
operations and upon which new
applications that improve business
capabilities can rapidly be
deployed. Tommy Hilfiger anticipates
new business capabilities, an
estimated 25–30 percent decrease in
IT operating costs, improved
competitive advantage, and an
additional return on investment
through compressed product design
times and supply chain optimization. |
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PRIDE Enterprises
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• |
Nonprofit Prison-Industry Company
Builds ERP System at Half the Cost
of Alternatives
Prison Rehabilitative Industries and
Diversified Enterprises (PRIDE)
provides job training and support
for prisoners and ex-offenders in
Florida. With 40 diverse
manufacturing and service divisions,
the nonprofit organization found it
difficult to operate efficiently as
one company. PRIDE wrestled with
multiple systems, including a
mainframe-based manufacturing system
that did not provide detailed cost
information by product line. When
the state of Florida required its
vendors to adopt a new Web-based
procurement model, PRIDE decided to
revamp its systems to support state
requirements and to attract new
business. Working with Microsoft®
partners Fullscope and Tribridge,
PRIDE is rolling out Microsoft
Business Solutions–Axapta® (now part
of Microsoft Dynamics™), a solution
that helps it operate effectively as
a single organization while
improving efficiency and supporting
e-commerce—all at a low total cost
of ownership.
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Published: February 9, 2006
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Securicor Netherlands
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• |
International Security Provider
Finances Its Future with Total
Solution Financing
Securicor Netherlands had outgrown
its old enterprise resource planning
(ERP) system. When it chose
Microsoft Business Solutions–Axapta
(now part of Microsoft Dynamics™),
it didn't realize that not only was
the company getting a new flexible
and integrated ERP system, but it
would also be able to finance it in
affordable monthly payments. Total
Solution Financing from Microsoft
Capital Corporation has meant that
Securicor Netherlands can get the
benefits of a new ERP system now but
pay for it over three to five years.
This means Securicor Netherlands can
keep cash reserves and invest in
other critical assets or it can
preserve capital for emergencies.
Total Solution Financing combines
all hardware, software, and services
into a single contract and invoice,
making it remarkably easy and
efficient for Securicor Netherlands
to keep track of its financed and
leased assets.
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Published: February 9, 2006
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sia Abrasives Holding
AG
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Swiss Abrasives Company Automates
Its Business Processes with an ERP
Solution That Enables It to Work in
Multiple Languages and Currencies
Specializing
in
the
development,
manufacturing,
and
distribution
of
complete
abrasive
systems
for
professional
and
surface
processing
and
refinement,
sia
Abrasives
is
the
third
largest
manufacturer
in
its
field
worldwide.
With
sia
Group
companies
around
the
world
all
using
different
ERP
systems,
sia
Abrasives
wanted
to
standardize
its
systems
and
business
processes.
It
wanted
to
automate
tasks
and
have
a
solution
that
supported
its
international
presence.
After
implementing
Microsoft
Business
Solutions–Axapta
(now
part
of
Microsoft
Dynamics™),
sia
Abrasives
has
streamlined
the
processing
of
orders
while
at
the
same
time
optimizing
its
supply
chain.
Employees
and
customers
alike
are
also
taking
advantage
of
the
country-specific
functionality
that
Microsoft
Axapta
offers.
With
Microsoft
Axapta,
sia
Abrasives
expects
to
continue
to
enjoy
profitable
growth
and
be
responsive
to
changing
market
requirements.
Published: February 9, 2006 |
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Gumlink A/S
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• |
Gumlink Stretches Chewing Gum
Productivity with Microsoft Business
Solutions–Axapta
When you chew a piece of chewing
gum, you don't often think about the
complexity involved in producing it.
In 1848, the first commercial
chewing gum was made and sold.
Today, Gumlink A/S is continuing to
produce chewing gum of the highest
quality and has ambitions to become
a major supplier to the medicinal
chewing gum market. Gumlink has over
200 different recipes and 800
different products that it produces,
packages and ships, so it really
needs to have quick access to
relevant information in order to
effectively manage productivity. It
implemented Microsoft® Business
Solutions—Axapta® (now part of
Microsoft DynamicsTM) and increased
productivity by 20 percent. Three
months after Microsoft Axapta was
installed, Gumlink experienced a
record high manufacturing output and
it lowered its inventory levels from
DKK 150 million to DKK 90 million
(US $24.6 million to US $14.7
million).
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Published: February 9, 2006
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American Bible
Society
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Nonprofit Organization Enhances
Operational Efficiency, Cuts Costs
The American Bible Society, a
nonprofit organization that sells
bibles and provides outreach
programs throughout the United
States, faced inefficiencies due to
a complex J.D. Edwards accounting
system. Because the system didn’t
integrate with the organization’s
existing Microsoft® environment,
information needed to be replicated,
and managers were unable to obtain
up-to-date reports. In addition, the
system was time-consuming and costly
to maintain, wasting both employee
time and precious IT funds. To
remedy this, the American Bible
Society implemented Microsoft
Business Solutions–Great Plains®
(now part of Microsoft Dynamics™) as
an enterprise resource planning (ERP)
solution and Microsoft SQL Server™
2000 to generate real-time reports
quickly and easily. As a result, the
organization has reduced operating
costs, increased efficiency, and
streamlined business processes.
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Published: January 31, 2006
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Urban Community of
Leziria do Tejo, The
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Municipalities Centralize Server
Platform, Standardize and Simplify
Service Delivery
The Urban Community of Lezíria do
Tejo (CULT), working in partnership
with Microsoft Corporation and
Portuguese IT services company
Novabase, launched the Ribatejo
Digital project to automate and
simplify service delivery for its 11
associate municipalities. A central
technology environment based on
Microsoft® Windows Server System™
integrated server software was
implemented to interoperate with
different municipal back-office
systems using XML-based Web
services. The environment also
supports a regional geographic
information system based on an
application from ESRI. Innovative
municipal, tourism, and business
information and services can now be
provided through a regional portal
as well as the Web sites of the 11
municipalities. The project is
helping the municipalities deliver
services more efficiently, and is
providing a catalyst for other
organizations in the region to
modernize.
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Published: January 25, 2006
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Costco.com
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Costco Web Division More Than
Triples Sales with E-Commerce
Solution
Costco.com operates the Web site of
Costco Wholesale Corporation, a
pioneer in the world of wholesale
buying clubs. Only three years after
enabling online purchasing on the
site, Costco.com generated nearly
U.S.$100 million in online
revenue—and had outgrown its
e-commerce management system. Unable
to handle increasing Web traffic
volume, the existing system was
difficult to support and required
that the IT staff handle every
update to the Web site, which often
took days rather than hours. As a
result, Costco lost sales
opportunities. To solve these
problems, Costco.com migrated to
Microsoft® Commerce Server 2002. The
solution easily handled the growing
volume of online sales, which more
than doubled the first year. It also
gave business managers the tools
they needed to manage most Web site
updates, relieving the IT staff of
these tasks and freeing more than 50
percent of their time.
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Published: January 4, 2006
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Starbucks
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Starbucks Supports Corporate
Marketing Programs and Strategies
with MapPoint Web Service
Starbucks
had
included
a
store
locator
on
its
starbucks.com
Web
site
since
1999.
But
the
service,
maintained
on a
separate
Web
site
by
an
outside
vendor,
was
slow
and
expensive
to
update,
and
it
lacked
flexibility.
So,
Starbucks
migrated
to
the
Microsoft®
MapPoint®
Web
Service
to
take
advantage
of
MapPoint
driving
directions,
route
maps
and
international
coverage.
In
addition,
Starbucks
now
has
the
flexibility
to
add
new
features
including
new
searchable
categories
such
as
store
amenities,
whenever
it
wants,
without
expense
and
delay.
Because
Starbucks
hosts
the
store
locator
application
itself,
it
can
easily
extend
it
to
support
other
corporate
marketing
objectives,
such
as
an
annual
community
service
campaign,
Starbucks
gift
card
and
T-Mobile
HotSpot
Service
Internet
hot
spots.
Published: September 28, 2005 |
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esudbury.com
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• |
Innovative Community Portal to
Provide Online Information Resource
for City Residents
The City of Greater Sudbury values
the role of technology in its future
sustainability and growth. In 1999,
it established esudbury.com
to
promote
and
develop
IT
strategies
for
enhancing
the
city’s
economic
development.
In
2003,
esudbury.com
was
selected
by
Connect
Ontario
to
receive
up
to
CDN$1.1
million
(U.S.$904,000)
to
develop
a
bilingual
community
Web
portal
as
part
of
its
SmartSudbury
program.
Now,
esudbury.com
is
working
with
Microsoft
Gold
Certified
Partner
Navantis
to
develop
the
community
portal
using
Microsoft®-based
technology
including;
Microsoft
SharePoint®
Portal
Server,
Microsoft
Commerce
Server,
Microsoft
Content
Management
Server,
and
Microsoft
Office
Live
Communications
Server.
The
community
portal
will
provide
citizens,
visitors,
and
community
groups
with
an
innovative
way
to
collaborate,
share
information,
and
gain
access
to
important
information
and
services.
Published: September 21, 2005 |
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Israeli Ministry of
Finance, The
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• |
Unified E-Government Infrastructure
Enables Interagency Workflow
Israel is improving the quality of
its public services while reducing
administrative costs and
complexities through the deployment
of a unified interagency and
public-facing e-government
infrastructure. Standardized on the
Microsoft® Windows Server System™,
solutions include government
intranet and enterprise resource
planning (ERP) as well as a public
portal with access to uniform
electronic forms and online payment
services. Security is addressed with
public key infrastructure (PKI)–based
smart cards being issued to all
government employees and,
ultimately, to all citizens. The
unified e-government infrastructure
is paving the way for interagency
information sharing and workflow,
and is enabling the delivery of
seamless services to the public.
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Published: September 9, 2005
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Institute of Tourism
Portugal, The
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Portal and CRM Solution Reaches
Tourists Directly, Responds to
Fast-Changing Trends
The Portuguese government launched a
tourism portal to help support its
tourism-promotion strategy and
improve the brand vitality of
Portugal as a tourist destination.
Developed in partnership with
Accenture and CapGemini, and
standardized on Microsoft® Windows
Server System™, the portal provides
customized and dynamic tourist
information and services directly to
the individual in a variety of
languages. Supported by a data
warehouse and Customer Relationship
Management (CRM) solution, and
integrated with a European contact
center, the full solution enables
the Institute of Tourism to reach
niche markets and show Portugal as a
more varied country than its
traditional image of a beach holiday
destination.
Published: July 20, 2005 |
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Transport Direct
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• |
Online Journey Planning Portal Just
the Ticket for the Department for
Transport
Transport
Direct
is a
Department
for
Transport
(DfT)
programme
to
provide
travellers
in
the
UK
with
an
integrated
public
transport
information
system.
Travellers
will
be
able
to
use
an
on-line
portal
to
plan
their
journeys
and
purchase
tickets,
for
all
modes
of
transport
throughout
the
UK.
Atos
Origin
is
heading
a
consortium
of
six
suppliers
to
design
build
and
operate
the
portal
which
will
be
launched
in
early
2004.
The
solution
architecture
uses
Microsoft®
.NET
Framework
to
combine
the
new
dynamic
front-end
portal
with
existing
journey
planning
and
location
based
legacy
applications
and
databases.
Transport
Direct
will
enable
the
public
to
make
more
informed
choices
about
their
travel
decisions
to
achieve
more
efficient
and
cost
effective
journeys.
Published: June 28, 2005 |
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London Borough of
Newham
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• |
London Borough of Newham Chooses
Microsoft Solution Over Open Source
as Best Overall Value Option
Newham Council, an innovative and
leading-edge local authority in the
United Kingdom, was faced with the
need to lower cost and risk, while
providing a financially predictable,
stable, and innovative information
and communications technology ICT)
platform to support its ambitious
long-term transformation plans. A
multi-disciplinary team under the
lead of Capgemini was brought in to
evaluate the best possible solution
for the borough, comparing the
costs, business benefits, and risk
profiles of a Microsoft® solution
(incorporating Microsoft Windows® XP
and the Microsoft Office System on
the desktop, with Microsoft Windows
Server™ 2003) with equivalent Open
Source solutions. The analysis
showed that by standardizing on a
Microsoft solution, the borough
could lower ICT operating costs,
derive additional significant
business benefit, and secure the
desired predictability and
stability. Specific benefits of an
all-Microsoft solution included the
potential for a 13.5 per cent
reduction in ICT support and
operation costs and double the
productivity benefits of an Open
Source solution.
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Bidco Oil
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• |
Oil Manufacturer Enhances
Productivity Through Portal
Integration and Collaboration
Established in 1985 and with yearly
sales in the region of US$128
million, Bidco Oil Refineries
manufactures and distributes
high-quality edible oils, fats,
margarine, soaps and detergents. The
company has four factories: edible
oils, based in Nakuru; production of
edible fats and soap, with a factory
in Thika near Nairobi, Kenya; a
newly opened factory in Dar es
Salaam (Tanzania); and Jinja in
Uganda, which is East Africa’s
biggest oil refinery. As a large
distributed enterprise manufacturing
mass goods, Bidco was operating with
a standard intranet solution with
limited functionality. While the
intranet solution enabled
enterprise-wide distribution and
access of information, it lacked the
enhanced collaborative functions
that the company sought. Requiring
an advanced technology solution to
integrate all its applications and
data sources across the intranet to
improve productivity, collaboration,
and accessibility for employees,
Bidco turned to Microsoft for a
suitable business solution.
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Royal Borough of
Kingston
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• |
Council Offers Free E-Ticketing
Solution to Every Local Authority to
Help Meet E-Government Targets
The Royal Borough of Kingston (RBK),
a suburban borough in southwest
London, provides local authority
services to 150,000 people. RBK
obtained funding from the Office of
the Deputy Prime Minister (ODPM) to
lead on development of an
e-ticketing solution for both
council services and community
groups as part of the e-Pay National
Project. CIBER U.K., a Microsoft®
Gold Partner, implemented ‘My
Kingston,’ with Microsoft Commerce
Server 2002 using the Microsoft .NET
Framework. Community groups in
Kingston can register as promoters
to sell tickets, or register
participants for their events, on
‘My Kingston,’ and benefit from the
full value of their tickets. RBK is
experiencing more hits on its Web
site, with residents becoming more
aware of the transactional services
available to them online from the
council. The e-ticketing solution
will be made available free to every
local authority in the U.K., saving
them from spending any money on
development costs.
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Royal Institute of
Chartered Surveyors (RICS)
|
• |
RICS Replaces Linux-based Web
Presence with Microsoft Environment
Royal
Institute
of
Chartered
Surveyors
(RICS)
had
previously
used
Linux
technology
but
used
Microsoft®
Gold
Certified
Partner
Diagonal
Solutions,
to
help
RICS
integrate
systems
internally
using
Microsoft
BizTalk®
Server
2004,
part
of
Microsoft
Windows
Server
System™
integrated
server
software.
Published: May 5, 2005 |
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Cementos Lemona
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• |
Cement Manufacturer Gains Fast
Access to Vital Information with
Knowledge Management
Spanish cement manufacturer Cementos
Lemona needed a knowledge management
solution to improve its business
intelligence and collaboration
processes. It decided to develop a
corporate intranet and extranet
portal, integrated with knowledge
management software. The company
selected a Microsoft® solution,
implemented by Softec, based on the
Microsoft Office System, Microsoft
Content Management Server (MCMS)
2002, and Microsoft BizTalk® Server
2002. This provides improved
information exchange and document
management, with seamless
integration of corporate
applications, and enhanced
collaboration. The company expects a
return on investment within 18
months.
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Published: March 22, 2005
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SAMSUNG
|
• |
Samsung Gains U.S.$2.9 Million
Annually with Portal Solution
With
extensive
production,
distribution,
and
sales
facilities
worldwide,
Samsung
Electronics
Corporation
had
a
mission-critical
need
to
enable
full,
real-time
information
sharing
and
collaboration
among
its
employees,
business
partners,
and
key
customers.
To
create
this
Global
Samsung
Business
Network,
the
company
adopted
a
comprehensive
portal
solution
based
on
Microsoft®
technology.
Total
benefit
to
Samsung
is
U.S.$2.9
million
annually,
with
annual
return
on
investment
of
235
percent.
Samsung
says
it
was
impressed
by
the
extraordinary
speed
with
which
data
moves
through
the
interface
from
SAP
R3.
Samsung’s
customers
can
identify
exact
production
planning
and
supply
schedules
in
real
time,
reducing
management
cost
and
maximizing
business
efficiency.
As a
result,
Samsung
expects
to
increase
its
competitiveness
in
international
markets.
Published: January 2, 2005 |
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Ministry of Sound
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• |
Sales Double for Leading U.K.
Independent Record Label after
Bringing E-Commerce Operation
In-House
Ministry of Sound is the largest
U.K. independent record label, and
its brand is also widely recognised
throughout the world. For a number
of years, the e-commerce site was
run by a third party, but Ministry
of Sound wanted to bring this
responsibility in-house to gain a
better understanding of its
customers, increase sales, and
introduce new product. It
implemented Microsoft® Solution for
Internet Business (MSIB) 2.5 to
create a powerful, dynamic, fast,
and easily manageable e-commerce
site. Sales in both September and
October 2004 were double the sales
for December 2003, traditionally the
busiest time of the year. Management
time has been drastically reduced,
personalised offers and promotions
are easily created, and end users
without technical experience can
refresh the site within minutes.
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Published: November 29, 2004
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GlaxoSmithKline
|
• |
GlaxoSmithKline Consumer Healthcare
Helps Smokers Quit with ASP.NET, C#,
Commerce Server 2002 and the .NET
Framework
|
When
GlaxoSmithKline
Consumer
Healthcare,
one
of
the
world’s
largest
over-the-counter
products
companies,
wanted
to
redesign
its
network
of
smoking
cessation
web
sites
and
re-architect
how
it
delivers
and
manages
eMarketing
campaigns
in
the
United
States,
it
engaged
technology
partner
Ciber
along
with
interactive
agency
partner
RTC
Relationship
Marketing.
Ciber
used
Microsoft®
Commerce
Server
2002,
Microsoft
SQL
Server™
2000,
and
the
Microsoft
.NET
Framework
to
create
a
campaign
management
framework
for
targeting
and
personalization,
and
a
unified
consumer
data
repository.
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Published: November 17, 2004
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Hershey Foods Corp.
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International Chocolate Confectioner
Builds Brand Recognition and
Increases Online Sales
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Hershey
Direct,
the
Hershey
Foods
division
that
is
responsible
for
e-commerce
sales
to
consumers
and
corporate
customers,
designed,
developed,
and
launched
its
new
online
store
within
five
months
of
project
kickoff.
The
redesigned
site
reflects
the
high-quality
Hershey
brand
and
provides
consistency
in
printed
and
online
catalog
brand
presentation.
Built
with
Microsoft®
Commerce
Server
2002
on
the
Microsoft
.NET
Framework,
the
site
provides
Hershey
with
in-house
control
of
content
and
product
merchandising.
The
site’s
consumer-centric
design
enables
easy
browsing
and
searching,
as
well
as a
streamlined
checkout
process.
Hershey’s
return
on
investment
in
the
new
site
is
reflected
in
increased
sales,
larger
orders,
and
a
shift
in
orders
from
traditional
channels
to
the
Web
site.
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Published: October 20, 2004
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Levy Restaurants
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Restaurant and Hospitality Company
Boosts Business with Improved Web
Presence
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Levy
Restaurants,
a
growing
restaurant
and
hospitality
company,
wanted
to
overhaul
its
Web
site
to
better
reflect
its
brand
online.
The
site
needed
to
be
easy
to
update
and
make
it
easy
to
deliver
information
to a
diverse
audience
base,
including
potential
employees,
patrons,
partners,
and
the
media.
Levy
Restaurants
decided
to
build
its
new
site
using
Microsoft®
Solution
for
Internet
Business,
including
Microsoft
ASP.NET,
Content
Management
Server
2002,
and
Commerce
Server
2002
Enterprise
Edition.
The
solution
gave
Levy
a
consolidated
environment
in
which
to
extend
its
brand
online
yet
helped
to
lower
the
cost
of
site
maintenance
and
employee
recruiting.
With
the
solution,
the
company
also
increased
revenue,
seeing
private
bookings
increase
5
percent
and
restaurant
bookings
from
the
Web
site
double
in
the
first
five
weeks
after
launch.
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Published: October 18, 2004
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Bon’A Parte Postshop
A/S
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Online Retailer Increases Revenue,
Customer Satisfaction with New
e-Commerce Portal
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Originally
a
mail-order
fashion
retailer,
Bon’A
Parte
Postshop
A/S
(Bon’A
Parte)
believes
the
immediacy
and
convenience
of
online
shopping
matches
its
target
audience
of
busy
professional
women.
Bon’A
Parte
wanted
in
2002
to
expand
its
business
through
a
new
online
storefront.
The
company
needed
a
reliable
business-to-consumer
portal
solution
to
grow
its
online
business.
Bon’A
Parte
chose
Microsoft®
Commerce
Server
2002
and
integrated
it
with
an
in-house
mainframe
order
system.
Since
launching
the
new
site,
Bon’A
Parte
has
increased
online
sales
by
80
percent,
increased
the
average
value
of a
sales
transaction,
and
improved
its
customers’
shopping
experience—at
the
same
time
reducing
site
management
costs.
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Published: October 13, 2004
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Pellerano & Herrera
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Law Firm Boosts Productivity, Client
Satisfaction with Online Solution
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Pellerano
&
Herrera,
a
prestigious
law
firm
in
the
Dominican
Republic,
traditionally
conducted
business
using
a
largely
manual
and
decentralized
communication
and
data-dissemination
process.
To
address
the
inefficiencies
of
this
approach,
the
firm
deployed
an
information-management
Web
portal
based
on
the
Microsoft®
Windows
Server™
2003
operating
system,
Microsoft
SQL
Server™
2000,
Microsoft
ASP.NET,
and
Web
services.
As a
result,
the
firm
is
using
its
technology
more
efficiently,
streamlining
processes,
and
simplifying
archiving
and
case
tracking.
The
firm's
200
employees
work
more
collaboratively
since
they
can
now
access
an
archive
of
240,000
documents
through
a
single,
centralized
point.
The
firm's
60-plus
forms
used
for
gathering
information
are
interactive,
helping
to
ensure
they
collect
comprehensive
information.
Case-tracking
is
fully
automated
and
centrally
accessible.
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Published: October 7, 2004
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Education & Skills,
Department for, U.K. (DfES)
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Government Department Pioneers
Technology Enhancement for Better
Flexibility and Choice
|
The
U.K.
Department
for
Education
and
Skills
(DfES)
is
developing
communication
and
information
services
for
schools
that
offer
users
flexibility
and
choice.
A
key
goal
is
to
develop
new
forms
of
communication
that
put
schools
in
charge
of
the
information
they
receive
so
there
is
less
paper
and
better
use
of
technology,
more
up-to-date
information
and
ideas,
and
better
support
for
high
standards
of
teaching
and
learning.
Working
with
Capgemini,
the
Department
for
Education
and
Skills
deployed
a
Microsoft®
Windows®–based
integration
solution
that
uses
Web
services
to
provide
the
links
between
an
online
ordering
system
and
a
third-party
fulfillment
company.
The
solution
provides
greater
choice
to
schools
by
allowing
users
to
order
just
the
documents
they
need.
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Published: September 23, 2004
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Tejari
|
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Business-to-Business Marketplace
Increases Membership by 30 Percent
|
Tejari
has
developed
one
of
the
leading
business-to-business
(B2B)
e-marketplaces
in
the
Middle
East
and
is
expanding
rapidly
both
geographically
and
by
industry.
Using
the
Microsoft®
.NET
Framework,
Tejari
transformed
its
front-end
portal
in
order
to
maintain
this
momentum.
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